Guidelines / FAQ

Guidelines

What can I bring into the festival?

  • Re-entry with admission wristband securely affixed to your wrist. No ripped, torn, or stretched wristbands permitted.
  • Low-back chair (one per person)
  • Sunscreen
  • Cell Phones/Tablets (remember to Facebook and Tweet while you’re at the festival)
  • Binoculars
  • Fanny packs
  • Small blanket or beach towel (one per person; max size 8’ x 8’)
  • Personal hand-held cameras (i.e. small digital or point-and-click cameras; no long/large/zoom/detachable lenses; no tripods; no pro cameras)
  • Umbrellas (must be set-up on outer perimeter – please do not block the view of other patrons)
  • Strollers (wagons and tyke bikes not permitted)
  • Unframed backpacks
  • Cash/Credit/ATM cards (re-entry will be allowed with your admission wristband)
  • 1 small closed water bottle per person

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What should I leave at home?

  • Illegal substances (no drugs of any kind)
  • Cigarettes/Lighters (smoking is prohibited in the city of Dana Point)
  • Outside food or beverage
  • Alcohol (alcohol will be sold at the festival)
  • Knives/Weapons of any kind
  • Video cameras or video recording equipment. Video recording is prohibited.
  • High-back chairs
  • Glass/Glass Containers
  • Camelpacks/Bota Bags
  • Flags/Stickets/Flyers
  • Tents/Lawn Furniture/Large Tarps
  • Pets (exceptions made for service animals)
  • Professional or pro-sumer cameras and/or equipment (no large/long/zoom/detachable lenses or tripods)
  • Fireworks/Explosives/Laser Pointers
  • Skateboards/Scooters/Wagons/Motorized Vehicles
  • Bicycles inside the festival grounds. FREE Bike Valet is available outside the festival.
  • Illegal vending is not permitted. No unauthorized/unlicensed vendors allowed

Please note, all personal belongings will be searched prior to entrance, so please adhere to these rules so that others will not be delayed during the entrance process.

FAQ

Where can I purchase tickets?

You can purchase tickets online through our official festival ticketing site. If you have any questions you can email us at tickets@omegaevents.com Mon. - Fri. from 10am to 4pm PST. If you have any technical or ticketing-related issues or questions, click here to contact Eventbrite 24 hours a day, 7 days a week.

Will there be tickets sold at the event?

Tickets will be sold at the event unless they run out prior to the event. If that occurs, we will notify customers in a newsletter sent by email. Add me to your eNewsletter list to receive updates on artists, tickets, etc.

How much are tickets day-of-show?

Day-of-Show tickets are $10 more expensive while supplies lasts, and there is no service fee if you purchase a ticket at the festival. Day-of-Show prices start at 11:59pm PST the Friday night before the festival.

Are there discounts for kids?

Of course! General Admission and VIP kid's tickets are available for ages 6-12, and all kids age 5 and under are FREE! Don't forget to add the kid's tickets to your shopping cart before checkout.

When do the gates open to go into the festival?

Doors open at 10:00am for Gold ticket holders, 10:15am for VIP ticket holders, and 11:00am for General Admission daily.

What's the best time to arrive?

The best time to arrive for Doheny Blues Festival is early! *NO LINEUPS ALLOWED BEFORE 7AM

What if I lose or break my wristband?

If you lose your wristband, you will have to purchase another ticket to the festival. Please keep your wristband on at all times. Treat your wristband like CASH!! If your wristband accidentally breaks or is damaged, please immediately go to the Customer Service booth at the Front Gate.

Will I be searched upon entry to the festival?

All of your belongings brought into the festival will be searched.

How else can I get to the festival?

There are many options available: You can walk to the festival, ride your bike, drive your car, or you can also use public transportation, courtesy of Orange County Transportation Authority (OCTA). To look-up a route visit the OCTA web site.

What are considered professional cameras and professional digital cameras?

Any camera with a removable lense(s).

I am a photographer. How do I arrange a photo pass?

Email press@omegaevents.com for information on press passes.

Is re-entry allowed at the festival?

Re-entry into the festival is only allowed with proper wristband!

I bought weekend passes, how do I get in both days?

Upon entry into the festival, your ticket will be exchanged for 1 weekend wristband that must be worn for the duration of the weekend - Saturday and Sunday.

Is there an on-site Box Office and Will Call?

Yes, our Box Office and Will Call are located at the Front Gate entrance. If you are purchasing tickets at the festival, please bring a proper form of payment. If you are picking up tickets during the festival, please bring proper photo ID.

What forms of payment are accepted at the festival?

We accept the following payment methods at the festival: cash, ATM/Debit cards and credit cards (Visa, Mastercard, American Express and Discover.) We offer the Doheny Blues Festival "Event Card". Similar to an ATM/Debit card, blues fans must buy dollar amounts on the card for the purchase of food, beverages and Official Blues Merchandise at the event. All unused money left on the card/band can be refunded when you leave… it’s that easy. To improve efficiency, EventCards will be available each morning prior to the gates opening, as well as five other locations throughout the venue. Save yourself some time inside and get an EventCard while you are waiting for the gates to open. The main refund booth will be directly inside the Front Gate. If you have any questions on The EventCard system, feel free contact us at info@omegaevents.com.

Why Did You Bill Me Twice?

If your credit card was declined when attempting to place an order, it may appear on your bank statement as a pending transaction. Some banks and credit card companies place a hold on a pending transaction for a certain period of time (usually 3 to 5 business days) and then release the funds back into your account. If you have any further questions, please contact your bank and/or credit card company.

I see a pending transaction on my card, but I never got a confirmation order on my tickets. Do I have tickets?

Your bank may put a hold on your credit card even if you’re order did not go through. If you are having any technical ticketing-related issues with your order, call (888) 810-2063 or click here to contact Eventbrite 24 hours a day, 7 days a week.

Are there ATM machines at the festival?

There will be several ATM machines at the festival. They appear as a green dollar symbol ($) on our site map.

Will I be able to buy food and drinks at the festival?

Blues music and tasty food is an American tradition! The Doheny International Food Court will include a variety of authentic vendors serving their eclectic menus: everything from BBQ to Greek to vegetarian. Our vendors are encouraged to serve their menu items on plates and containers made from compostable, biodegradable materials. Beverages of all types will be available including: beer, wine, cocktails, water and non-alcoholic beverages.

Is there a Doheny Blues Merch store?

The Official Merchandise Booth always has a great selection of products, many of them made from organic materials. Stop by, pick-up some new music and meet some of the artists. Be sure to walk away with a smile on your face because your new merch will be stashed in a 100% fully-degradable plastic bag!

Are there lockers available?

There are no lockers available on the festival grounds. Please be sure to secure your personal belongings and do not leave items unattended!

Is there a Lost & Found?

The Lost & Found booth is located at the Customer Service booth at the Front Gate of the festival.

Will you be posting set times in advance?


Set times for each performer will be posted on our website about 1 week before the event.

Does the festival offer disability assistance?

To request information on ADA accommodations at Doheny Blues Festival, please email ada@omegaevents.com. On our site map, designated ADA Viewing Areas, and Parking Areas are noted.

Will there be recycling bins at the festival?

Last year, CR&R Waste & Recycling Services successfully recycled over 9,000 pounds of material generated from the event, keeping it out of the local landfills. This year, CR&R will utilize color-coded recycling containers placed next to trash containers. The recycling containers are convenient and easy to follow so do your part to keep Doheny State Beach clean and recycle!

What if it rains?

The festival is Rain or Shine. No refunds - No exchanges.

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